Coronavirus Update

March 24, 2020

At Life’s Work Physical Therapy, the health and safety of our patients and employees is our top priority. Considered an essential critical workforce in managing musculoskeletal conditions by the U.S. Dept. of Homeland Security, our locations will remain open to serve our patients and the medical community. If you are suffering aches, acute or chronic pains, sprains, strains or have had to postpone a scheduled surgery, we can see you without a physician’s prescription. This reduces the burden on primary care providers and orthopedic surgeons, and during the COVID-19 pandemic, frees them up to provide needed services to more acute or critical conditions.

In response to COVID-19, we want to reinforce that we take the health and safety of our patients, employees and communities seriously. We are taking extra precautions in our locations and follow CDC, state and local health authority guidelines to protect the health and safety of our patients, staff and community. We are also working alongside our hospital and medical provider partners to provide the best care and communication possible during this time. According to the CDC, the risk to the general population is low, but we are using an overabundance of caution to protect the health and safety of our patients, staff and community. Please read below to learn about our stricter set of standards and screening protocols we have implemented.

March 18, 2020

At Life’s Work Physical Therapy, the health and safety of our patients and employees is our top priority. In light of the ongoing Coronavirus (COVID-19) developments, we are committed to following updates and keeping our patients, team members and communities informed and safe.

We are monitoring all updates from the Centers for Disease Control and Prevention (CDC) as well as state and local health authorities. According to the CDC, the risk to the general population is low but we are using an overabundance of caution to protect the health and safety of our patients, staff and community. Beginning immediately and extending through April 10, 2020, we will be instituting a stricter set of standards with regards to our interactions with patients, and will implement the following protocols to reduce the potential spread of the virus.

WHAT YOU SHOULD KNOW:

Successful completion of your plan of care is important to becoming a healthier and stronger you. Life’s Work PT clinics are open and continue to serve our patients and communities. For the safety of other patients and our team members, you will be asked to reschedule your appointment for at least 2 weeks out if you:

  • Have any symptoms of respiratory illness, including fever, cough or difficulty breathing
  • Have been in contact with someone with known or suspected Coronavirus
  • Have visited or been in close contact with anyone who has visited in the last 30 days countries/regions that the CDC declares high risk of infection spread or been on a cruise

OUR PRIORITY IS A SAFE ENVIRONMENT FOR YOUR PHYSICAL THERAPY CARE:

 Life’s Work Physical Therapy has instituted elevated protocols and procedures at all locations to ensure preventative measures are taken to provide a safe environment for our patients and community members to access physical therapy. All staff have been educated in these measures.

  • At check-in and when scheduling any new patient appointments, the following questions will be asked:
    • Have you traveled internationally or been on a cruise within the last 30-days?
    • If yes, the patient will be immediately rescheduled at least 2-weeks out.
    • Do you, or have you had, fever, chills, or other flu-like symptoms within the last week?
    • If yes, the patient will be immediately rescheduled at least 2-weeks out.
    • Have you been exposed to anyone with flu-like symptoms over the last week?
    • If yes, the patient will be immediately rescheduled at least 2-weeks out.
  • At check-in, all patients will be asked to wash and/or sanitize their hands before their appointment.
  • Our team will do continuous disinfection of all common areas, treatment rooms, gym spaces, door handles, equipment, countertops and electronic devices.
  • All PTs and PT aides will wash and sanitize their hands before each patient encounter and follow cough and sneeze etiquette.
  • Alcohol-based sanitizer will be readily available to all patients throughout our clinics.
  • We will emphasis and encourage proper hand hygiene among our patients. Our staff may use gloves during your treatment or anytime throughout the day.
  • Staff and team members are asked to stay home when ill.

IF YOU FEEL SICK

The safety of staff and patients is our highest priority. COVID-19 is a virus that is believed to spread in similar ways as the common cold or flu, such as when an infected person coughs or sneezes.

Symptoms include fever, cough and difficulty breathing. If you are a current patient and are experiencing any of these symptoms, please contact Life’s Work by PHONE to reschedule your appointment. We are waiving any late cancellation fees for respiratory illness-related cancellations.

STAY INFORMED

The CDC has the most current information about the virus, including everything you need to know about how the virus spreads, how it’s treated, how to protect yourself and what to do if you get sick. Stay on top of the latest by visiting the  CDC website, which is being updated frequently. For additional information on the coronavirus, the best local resource is the Oregon Health Authority.

Thank you for being part of the Life’s Work Physical Therapy community.